Day one

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Jeremy Payne, VP International Marketing, Enghouse

Jeremy has over two decades of distinguished experience in the software and services industry and has worked as a marketing leader within several blue chip corporates across the globe.  In his current role as VP International Marketing at Enghouse Interactive, Jeremy is responsible for the commercialisation of the company’s four key solutions across Europe Middle East and Africa. He is an expert in Customer Relationship and Interaction Management, as well as Business Process Improvement and Social CRM and has travelled globally presenting on the key trends in these areas.

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Mark Needham, Business Development Manager,
Cisco

In working with Cisco's Global Collaboration Go-To-Market Sales and Strategy teams, Mark Needham's career has been entwined with the evolution of technology, digital disruption and the transformative impact they can have. Focussing on technology adoption, solution definition and impact, and leading cross functional teams to deliver innovative solutions to business problems.
Mark completed his MBA from Warwick Business School in 2014, focused on business growth strategy, market analysis and innovation.

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Jamie Gunnell,
Connectivity Product
Manager

Jamie has over 20 years' experience working in the Telecoms/IT market with a strong background in connectivity, security and networks. He is focused on bringing customers into the digital transformation era via SD-WAN and reliable, resilient connectivity solutions.

Jamie enjoys the rich history of the Telecoms/IT industry - from the days of dial-up through to the wonders that 5G promises, along with discussing the merits of secure SD-WAN over traditional MPLS.

Day two

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N4Engage Security & Compliance Panel

Andy is our Head of Security, responsible for ensuring that the security of posture of the business is determined by evaluating the data and the operational processes that surround it. 

Martin is a Security Engineer working in our Security Operations Center (SOC). He designs and deploys security solutions for customers, responds to security incidents and investigates new technologies and techniques to protect users, networks and data from the bad guys.

Vicky is a compliance, risk and data privacy specialist. With a background in law, Vicky is passionate about developing and improving operational processes to assist in the delivery of key business objectives.

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Dominic Black, Director – Research, Cavell Group

Dominic is Research Director at Cavell Group and is responsible for Cavell’s research output which is focused on the cloud communications market, both from an enterprise, provider and vendor perspective. Dominic works across EMEA and North America delivering bespoke research and consulting projects for telecoms companies on their M&A strategy, international expansion, vendor selection and go to market strategy as well as speaking at many industry events. Dominic has run Cavell’s research business since the start of 2019 after working in the industry for over 7 years, producing market reports and analysis on the Cloud Comm’s market across Europe and North America.

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Ian Thomas, Operations Director

Ian is a successful IT professional with over 20 years' experience of delivering complex solutions and services for a diverse range of clients across multiple industry sectors. He is particularly effective in leading large service organisations to deliver tangible outcomes.

He has a broad range of experience of implementing and working with multiple service models whilst engaging, interacting and influencing stakeholders at all levels in a multi-layered delivery environment.

Ian is passionate about implementing change and working with people to help delivery great client experience and service excellence.

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